General
What is ExpertEngine?
What is ExpertEngine?
ExpertEngine is an AI-powered data analytics platform. It helps you connect to your databases, run queries, and get insights using natural language with our AI assistant, Genie.
Do I need to know SQL?
Do I need to know SQL?
No! Genie can generate SQL for you based on natural language questions.
However, knowing SQL helps you customize and refine queries.
What databases do you support?
What databases do you support?
We support PostgreSQL, MySQL, BigQuery, Snowflake, Redshift, SQLite, and more. See Connectors for the full list.
Genie
How accurate is Genie?
How accurate is Genie?
Genie is highly accurate for common queries. For complex analyses, we recommend reviewing the generated SQL before running. You can always modify the query if needed.
What questions can I ask Genie?
What questions can I ask Genie?
You can ask about counts, sums, averages, trends, comparisons, and more.
Examples: - “How many orders last month?” - “Total revenue by region” - “Show
me customer growth over time”
Can Genie create visualizations?
Can Genie create visualizations?
Yes! Genie can generate charts when appropriate for your query. Just ask for visual representations in your question.
Connectors & Security
Is my data secure?
Is my data secure?
Yes. Your credentials are encrypted at rest and in transit. We don’t store your data—only the connection details needed to run queries.
Can I use read-only access?
Can I use read-only access?
Absolutely! We recommend using read-only database users for added security.
Do you support VPNs or private networks?
Do you support VPNs or private networks?
Yes. Contact support for IP whitelisting or VPN configuration assistance.
Pipelines & Tasks
What's the difference between a Task and a Pipeline?
What's the difference between a Task and a Pipeline?
A Task is a single SQL query or Python script. A Pipeline chains multiple tasks together into an automated workflow.
How often can pipelines run?
How often can pipelines run?
Pipelines can run hourly, daily, weekly, monthly, or on custom cron schedules.
What happens if a task fails?
What happens if a task fails?
The pipeline stops at the failed task and alerts you. You can fix the issue and retry from the failed step.
Billing & Plans
Is there a free tier?
Is there a free tier?
Yes! We offer a free tier with limited queries and one connector. Upgrade for more capacity.
How do I upgrade my plan?
How do I upgrade my plan?
Go to Settings → Billing → Upgrade Plan.